The collector’s edition
Here for your collection.
For app help, collection backup questions or a trader correction, contact our support team.
Help us find the answer.
Include your device model, app version and a brief description. Do not send your password, sign-in codes or payment details.
Your collection backup
Open the account panel in Hoya Collector, choose Export collection and keep the text file somewhere safe. Restore backup merges records and keeps newer changes.
Account and privacy
You can delete your account and cloud collection from the account panel. You can also request deletion without the app.
Trader purchases
Purchases take place on the independent trader’s website. Contact the seller about stock, delivery, plant quality or returns. Hoya Collector does not process plant orders.