The collector’s edition
Delete your account.
You can delete your Hoya Collector account and its associated collection data in the app or request deletion here.
In the app
- Open Hoya Collector and open the account panel.
- Export a backup first if you want to keep a copy.
- Choose Delete account and cloud data, confirm and verify your identity with your sign-in provider or your current account password.
Without the app
Email techxplay@gmail.com with the subject “Delete my Hoya Collector account”. Include the email associated with the app account and whether you used Google, Apple or email/password. If you used Hide My Email, include your Apple relay address if available. We may ask you to verify account ownership; never send a password or sign-in code.
What is deleted
Your Firebase sign-in account, cloud plant collection, wishlist, growth records, dates and notes. In-app deletion also clears the account copy on the device where you delete it. An email request is processed after ownership verification; contact us for its status.
What can remain
A minimal account identifier and deletion timestamp are retained to prevent stale devices restoring deleted data. Copies on other devices and exports you saved remain under your control. Store purchase records are held by Apple or Google, and account deletion does not automatically refund the app purchase. See our privacy policy.